Refund and Returns Policy

Refund and Return Policy for FlashyWay.com

At FlashyWay.com, we are committed to providing a convenient online platform that connects buyers and sellers across various categories. Please read our Refund and Return Policy carefully to understand how refunds and returns are handled.

1. Platform Responsibility

FlashyWay.com is a marketplace platform that facilitates transactions between independent sellers and buyers. We do not sell products or services directly, and we are not responsible for the quality, condition, or delivery of any products sold through our platform.

All refunds, returns, exchanges, or cancellations are to be handled directly by the respective seller from whom the product or service was purchased.

2. Seller’s Responsibility

Each seller on FlashyWay.com is required to set and maintain their own return, refund, and exchange policies. Buyers are encouraged to read and understand the seller’s policy before making a purchase.

If you wish to return a product or request a refund, please contact the seller directly using the contact information provided in the seller’s profile or order details.

3. FlashyWay’s Role

  • We do not initiate or process any refunds or returns on behalf of sellers.
  • We may assist in dispute resolution if a buyer and seller are unable to reach a mutual agreement, but the final decision lies with the seller.
  • We may take action against sellers who repeatedly fail to meet basic refund/return expectations, as part of maintaining trust on the platform.

4. Disputes & Complaints

If you are unable to resolve a refund or return issue with the seller, you may report the issue to us at:

📧 Email: support@flashyway.com
📞 Phone: 7907595113

We will do our best to mediate the situation, but we do not guarantee refunds or returns unless specified by the seller’s policy.

5. Non-Refundable Scenarios

Refunds and returns may not be applicable in the following cases, depending on the seller’s policy:

  • Product damaged after delivery
  • Service already utilized or partially used
  • Downloadable or digital products
  • Customized or personalized items
  • Perishable goods

Please check the seller’s individual policy before completing any transaction.